The users have home computers with the free software, and they have laptops with the free version installed so that they can connect to their home computers for personal use from their laptops. I have run into the problem twice with home users I support, so I opened a support case. If your usage conforms to our intended license conditions, we would be happy to unblock the software for you.TeamViewer is free for home users, and they also will get 'trial expired' on their 'personal use' installations, due to a REALLY STUPID feature of TeamViewer. In such cases, please feel free to contact us through the commercial-use form, describe the situation in which you are using TeamViewer, and tell us your TeamViewer ID. There might be cases where TeamViewer falsely detects commercial use and limits your connectivity even though you did not violate the license conditions. The popup warnings are automatically generated and can only be turned off by assigning an appropriate TeamViewer license to your device or to your TeamViewer account. Please see our Knowledge Base for an explanation of how we define personal use.

Connecting to your personal computer at home.

Helping or supporting friends and relatives.

Connecting to your company PC or server from your home office.

Assisting businesses or organizations, even on a voluntary basis.

Helping or supporting customers or colleagues at work.This mainly covers all situations in which you might typically use TeamViewer for job-related functions. If you regularly use TeamViewer in such environments, you will see the warning that you probably saw before you came to this page.Įssentially, commercial use is anything where money or services in kind are likely involved. TeamViewer includes various anonymous detection methods to check if the software is being used in commercial environments. However, we have taken measures to ensure that, without an appropriate license, our software is not used for commercial, and thus illegal activities. TeamViewer is offered free of charge to everybody for personal, non-commercial use – and most of our users play by the rules by purchasing a license if they intend to use TeamViewer for commercial purposes. It appears TeamViewer is being used in a commercial environment

How to find my teamviewer license key